Antigua International Airport

V.C. Bird International Airport (ANU), managed by the Antigua and Barbuda Airport Authority,  chose the CA+ software solution to manage its non-aeronautical operations. This was part of ANU’s strategy to further boost the contribution made from the non-aeronautical sector.

Retail area at ANU
Duty Free at VC Bird International Airport

ANU uses CA+ to improve sales data collection processes so as to enable more efficient automation of contract management and analysis, replacing much of the spreadsheet and manual input of data that today dominates most airport commercial teams. CA+ allows ANU to obtain a better insight of sales patterns and to work with concessionaires to evaluate and help improve their performance.

ANU fully automates the process of collecting detailed sales data from concessionaires as well as flight details from their operational systems and use the CA+ Business Intelligence platform to correlate sales with flight data as well as other operational information. This enables ANU to measure and analyse sales performance through a number of dashboards and reports on the fly, providing better insights into their sales patterns in order to optimise its retail and food & beverage operations and performance. ANU are also able to create their own BI dashboards based on performance KPIs.

In addition, CA+ enables ANU to automate the revenue calculation process, and issue billing, interfacing with their own accounting ERP system. This provides the airport with a holistic management tool for the entire non-aeronautical sector.

ANU is the international gateway to the Eastern Caribbean and beyond with a number of long-haul and intercontinental routes. ANU is the largest Leeward Islands airport handling over 850,000 passengers per year and accommodates over 10 airlines.